Taking initiative, being an intrapreneur/ entrepreneur has gained even more importance during the time in Covid19 where many businesses have to change what they do in order to survive. The tradition in big companies means that you need to have an established process to follow. These processes don’t just tell you what to do, they understand the value that each stage gives in the process and helps you to achieve the outcome. If an outcome isn’t achievable or measurable from a single stage, it means the process isn’t correct.
There is an at home process that you tend to follow every day. Getting up, getting children ready in the morning for school, get dressed, brush hair, eat breakfast… everything has an order because you know the most efficient way for your family. If I gave my children breakfast before they get dressed, it will take 45 minutes whilst they sleepily eat it and they won’t even be dressed. Each households routine or process is different and needs to work best for them.
Since Covid19 has forced the use of virtual technology, there has been removal of paper trail as many businesses rethink about their customer engagement as a positive. However, at times these changes and rethinks will drop things in haste. The same happens at home where isolation means that for wellbeing, many people have removed pressure from having so many nice to haves, or giving their children more of a fun time at home since they are restricted with who they can meet. All of this requires judgement; but for business you need clear rules about when you can change a process and what you will be impacting if you do. These functional links are so important in order that you don’t impact your customer at the end all in the name of efficiency but fail to deliver the outcome.
Whether you work in a small business or a large one, do you prefer process or do you encourage initiative? How do you achieve the balance without mayhem?
Skills Repeat 